Right of withdrawal for consumers
(A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or independent professional activity.)

Instructions on withdrawal

Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period is 14 days from the day:

- on which you, or a third party designated by you who is not the carrier, take possession of the last goods, if you have ordered several goods as part of a single order and these are delivered separately;

To exercise your right of withdrawal, you must inform us (ReFairIT GmbH, Ostendstr. 82 b, 90482 Nürnberg, email address: info@refairit.de) of your decision to withdraw from this contract by means of an unequivocal statement (e.g. a letter sent by post or an email). You may use the attached model withdrawal form, but this is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period expires.

Consequences of withdrawal

If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs (except for any additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and no later than 14 days from the day on which we receive your notice of withdrawal from this contract. We will use the same means of payment for this reimbursement as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you incur any fees as a result of this reimbursement.

We may withhold reimbursement until we have received the goods back or you have provided evidence that you have sent back the goods, whichever is earlier.

You must send back or hand over the goods to us or to Ostendstr. 82B, 90482 Nürnberg without undue delay and, in any event, no later than 14 days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you send back the goods before the period of 14 days expires.

You bear the direct costs of returning the goods.

You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish their nature, characteristics and functioning.

Grounds for exclusion or early expiry

The right of withdrawal does not apply to contracts:

- for the supply of goods that are not prefabricated and for whose manufacture an individual selection or decision by the consumer is decisive, or that are clearly tailored to the consumer's personal needs;
- for the supply of goods that may deteriorate rapidly or whose expiry date would be exceeded rapidly;
- for the supply of alcoholic beverages whose price was agreed when the contract was concluded, but which cannot be delivered earlier than 30 days after the conclusion of the contract and whose current value depends on fluctuations in the market over which the trader has no control;
- for the supply of newspapers, periodicals or magazines, except for subscription contracts.

The right of withdrawal expires early in the case of contracts:

- for the supply of sealed goods that are not suitable for return for reasons of health protection or hygiene, if their seal has been removed after delivery;
- for the supply of goods that, after delivery, have been inseparably mixed with other goods due to their nature;
- for the supply of audio or video recordings or computer software in sealed packaging, if the seal has been removed after delivery.

Model withdrawal form

(If you wish to withdraw from the contract, please complete this form and return it.)

- To ReFairIT GmbH, Ostendstr. 82 b, 90482 Nürnberg, email address: info@refairit.de:

- I/We (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/
the provision of the following service (*)

- Ordered on (*)/received on (*)

- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only if this form is submitted on paper)
- Date

(*) Delete as appropriate.